FAQs

Shipping & Delivery

Canada Post is used for shipping. You will have the option to select a faster shipping speed once you get to the checkout page. Standard shipping takes 1-7 business days.

Packages are shipped from the GTA area of Ontario, Canada.

Currently orders ship within Canada and the United States. Worldwide shipping will be available soon.

Please send a message if you are ready to purchase before the worldwide shipping option has been added to the site so that delivery can be set up manually for you.

Generally, no. During summer months this option may be provided on a limited basis. If it is available for it will be displayed at checkout.

Returns & Exchanges

Please read descriptions carefully and reach out with any questions prior to making your purchase.

Each item is inspected twice before being shipped to you; however, returns for damaged items will be reviewed for approval. In the event that you receive a damaged item please contact Stylefinity within 3 days of receipt so that we can make it right (3 days will be based on the delivery date from the shipping notification).

ALL returns must be approved before you ship your item. No exceptions.
- Contact hello@shopstylefinity.com for return instructions. Please include your order number.

- Return requests must be made within 7 days from the day of delivery per the shipping notification so please collect your items promptly. Unfortunately, no exceptions.

- Your item(s) must be unused, undamaged, unaltered and in the original packaging including the attached tags.

If approved, a store credit will be issued in the form of an e-Gift card for shopstylefinity.com.
- All returns are processed for a store credit of the purchase price of the item(s) exclusive of original shipping charges.

- Bodysuits and leggings are all final sale.

- Sale or clearance items and orders placed using a discount code are final sale and cannot be returned or exchanged.

- Bodysuits and leggings are all final sale.

- Sale or clearance items and orders placed using a discount code are final sale and cannot be returned.

No, contact hello@shopstylefinity.com for return instructions including a pre-paid return label.

No, exchanges cannot be done.

The best option would be to submit your return request as soon as possible so that you may purchase your replacement item once the return process is complete.

If you have your eye on a particular replacement item just include that in your note as an FYI and we'll do our best to confirm the current availability status for you.

AFTERPAY

We've partnered with Afterpay to bring you more flexibility with your purchases.

Afterpay is a service that allows you to make purchases now and pay for them in 4 payments made every 2 weeks without any interest.

Shop and proceed to checkout where you’ll choose Afterpay as your payment method. First-time customers will need to register with Afterpay and provide payment details. Existing Afterpay customers just need to log in.

Note: A minimum purchase may apply and you must meet additional eligibility requirements to qualify.

Gift cards are not eligible for Afterpay.

You’ll make your first payment at time of purchase followed by 3 remaining payments deducted every 2 weeks. You can make payments before your due date via your Afterpay account if you like.

For more payment questions visit the Afterpay Payments FAQ. If you believe there is an issue or concern with your Afterpay purchase patent contact Afterpay customer support at info@afterpay.com

You do not have to wait until you've made your 4 Afterpay payments to receive your order.

Orders are shipped out within our standard processing time of up to 2 business days. See Shipping & Delivery FAQ section.

No need to worry. Afterpay will be notified of your return and will process any refund owing.